Testimonials

At Navijet, we are committed to delivering exceptional service.

Throughout each season, we gather feedback from senior onboard officers and heads of departments who experience our service firsthand. This feedback is collected through a standardized survey consisting of five key questions, each rated on a scale from 1 to 5.

4.8 out of 5

CLIENTS WHO TRUST US
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AIDA
Azamara
BSM Cruise Services
Celebrity Cruises
Columbia Cruise Services
Costa Cruises
Crystal Cruises
Europ Assistance
Grand Large Yachting
Mitsui Ocean Cruises
Mystic Cruises
Norwegian Cruise Line
Oceania Cruises
One Spa World
Ponant
Princess Cruises
Regent Seven Seas Cruises
The Ritz-Carlton Yatch Collection
Royal Caribbean International
Silversea
66 Expeditions
The World Residences at Sea
Viking Cruises
Villa Vie Residences
V-Ships

Some comments received...

Chief PurserMS World Navigator
“I am honestly unable to think about anything that should be done differently. Everything is always so smooth and solved on the spot. The Agents are always going the extra mile. It is a big pleasure to work with them all, from the clearance to the crew Agents.”
Senior AccountantMS Silver Wind
“The team was exceptional in all aspects. Special thanks for being always ready to help if there was any uncertainty or doubt. Great job to all involved, their experience and love for the job was clearly evident!”
Hotel ManagerMS Seaventure
"It was great working with Navijet. Details for port of calls were very detailed. I especially appreciated that you were always sending a complete overview of what was requested and what is happening when. The agents handling the ship were super friendly and helpful."
Front Desk ManagerMS Crystal Serenity
“I have dealt and worked with numerous Port Agents in years, but nothing compares to how good and helpful and organized our port agents in Argentina are.”
HR ManagerMS Celebrity Infinity
“The team already goes above and beyond. I think as long as they continue like this they will be one of the best agents worldwide.”
Environmental OfficerMS Silver Wind
“Very professional agents and nice communicative skills. Most of the agents around the world are trying to find problem of every solution, while Navijet Agents is opposite - trying to find solution to every problem."
Financial Director MS Costa Favolosa
“I was pleasantly surprised by the exceptional care we received from the initial information email to our departure. The team was kind, proactive, supportive, and resolved our inquiries promptly. Thank you for making our experience truly outstanding!"
Staff CaptainMS Marina
“Navijet Agency & Staff has been the most ‘pro-active’ agency I have worked with so far.”
CaptainMS Costa Fortuna
“During the past in South America’s season never I saw a professional Agent like this.”
Documentation OfficerMS Celebrity Equinox
“Ever since the start of the season, Navijet has always been one step in advance and has helped us in this difficult itinerary. Top agencies in the world."